Q&A

Electricity Power Requirements:
Current AC Adapter uses 110v, in order to use in Singapore, power requirement is 220v to 230v. A converter is required. Converter can be purchased from us at SGD 10.00
 
How to assemble your Airblown Inflatable.
1. Remove contents from packaging. Lay out deflated Airblown Inflatable in a clear area.
2. Locate four metal clips on the bottom of the fabric and attach to the plastic legs.
3. Turn unit upright. Make sure the air intake is clear of fabric or other obstruction and zipper is fully closed.
4. Insert the ‘L’ stakes through the plastic legs into the ground.
5. Plug into receptacle or other outlet device to inflate your Airblown Inflatable.
6. Once fully inflated, clip the tethers to each of the nylon loops on the side of the Airblown Inflatable.
7. Insert the Plastic stakes into the ground and attach the tethers. 8. To deflate, unplug fan. For faster deflation, unzip zipper after unplugging fan. Do not unplug by pulling on cord.

Question #1

My Airblown® is not fully inflating.
The product should fully inflate, have motion, rotate, or snow properly under most conditions. If it is not, please check the following: 1. It is on a level surface. 2. The fans are level and the intake vent of the fan is not obstructed by fabric or grass. 3. The output vent (exiting the inflation fan) is not obstructed by fabric or any other foreign object. 4. The fan is plugged directly into a wall outlet OR a heavy duty outdoor extension cord 5. All zippers are zipped. Each piece may have two or more zippers. Sometimes there are zippers that are hidden in the seams. If you have a globe, sometimes there are zipper on the characters inside of the globe. Please double check to make sure all are zipped. 6. For items over 5ft, check the fuse. Use your fingernail or screwdriver to open the fuse compartment that is located on the plug. One is in use, the other is a spare. Flip the two. You may keep the bad fuse in hand to get another one at Radio Shack or for the future (if needed). After the fuse is in place and the cover to the fuse box on the plug is covered, plug it in and try it out.

Question #2

How can I repair my Airblown® Inflatable?
Rips or holes in your airblown can be sewn by hand (no special thread is required) or taped with clear packing tape. You can also use tent repair tape to patch your Airblown, which can be found at most sporting goods stores.

Question #3

How can I clean my Airblown® Inflatable?
Wipe clean with a damp cloth and allow to dry before storing away. Use mild detergent if necessary.

Question #4

A light has fallen in my Airblown  Inflatable.
The lights are attached by a spandex type of cord at various areas on the inflatable. The easiest way to tell if a light has come undone is by deflating the item completely and laying the material out as flat as possible to one side, then plugging it back in (briefly), then unplugging it. When you plug it in briefly, you want to see if there are two lights closely together. Chances are, if you have two lights really close to each other, one of them has come untied from the cord. If that’s the case, un-zip the zipper and find the spandex type cord that the light should be attached to and tie it back on. Unfortunately, our system does not verify how many lights are in each of the inflatables that we manufacture, nor does it give us info as to where the lights should/shouldn’t be.

Question #5

How do I replace a light in my Airblown Inflatable?
In order to change a light bulb in an Airblown, you will need to unplug and deflate the item, unzip the bottom zipper (or zipper closest to the burnt out bulb), locate the bulb needing replacement, take the light cover off by squeezing it sideways and replace the bulb. The light bulbs in the Airblowns are either mini lights or C7watt bulbs, which can be found at hardware and lighting stores. If you cannot find any locally, you might want to try http://www.buylighting.com or http://www.northernlighting.com.

Question #6

My Airblown Inflatable is not animating as it is supposed to.
Please make sure the rotating cuff does not have fabric twisted around it as this may cause tension and restrict the movement. If the fabric is twisted around the cuff, please carefully untwist it. Also, make sure the item is on a level surface.

Question #7

The fan/motor has gone out in my Airblown® Inflatable.
Unfortunately Gemmy Industries does not sell replacement motors for our inflatable products. However, motors can be purchased at http://www.holidayinflatablestore.com. Although we cannot provide any support to assist you in the process, we understand that collectors of the product have been able to take care of their replacement needs by purchasing older, inexpensive units from E-bay and then transferring the parts to the newer model.

Question #8

My Airblown Carousel is twisting.
To untangle the characters in your Carousel please do the following: 1. Partially deflate your Carousel by unplugging the unit for a minute and then plugging it back in. 2. Reach in through the top zipper and check to see if twisting has occurred under the characters. 3. If twisting has occurred under the characters, rotate the characters the opposite direction so that the bottom portion is untwisted. 4. After the bottom portion is untwisted, hold the top of the center with one hand while rotating the white plastic piece at the very top with the other hand until no twisting remains. 5. Close zipper. If this solves the problem, please try using a silicone spray on the upper and lower gears to help prevent this from reoccurring.

 

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